Privacy Policy

EcoJoule Solar (“we,” “our,” “us”) is committed to protecting the privacy of homeowners who interact with our services, landing pages, and advertisements. This Privacy Policy explains how we collect, use, store, and protect your personal information.

By submitting your information on our website, landing pages, or forms, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information voluntarily provided by you:

Full Name, Full Address, ZIP Code, Credit Score Range, Details about your home's sun exposure (how sunny the roof is), Homeownership status (own vs. rent), Phone Number (with explicit consent via checkbox), We may also collect technical information through tracking technologies, as described in Section 7.

2. Purpose of Data Collection

We collect this information for the following purposes:

To follow up with homeowners regarding the solar offer they requested

To provide consultations and schedule appointments

To confirm appointments and provide updates

To deliver ongoing customer support

To send important notifications, such as:

Appointment reminders

Review requests

Holiday messages

Service updates

We do not sell or rent personal information to any third party.

3. How We Store and Protect Your Data

All personal information is securely stored and managed through GoHighLevel (GHL), our CRM and automation platform.

GHL uses industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure.

4. Data Sharing

We do not share your personal data with third parties except:

Service providers necessary to deliver our services (e.g., scheduling tools, CRM)

Advertising platforms such as Facebook for retargeting and audience optimization (only through anonymized tracking mechanisms, not personal data lists unless explicitly provided)

Your data is never sold.

5. Your Rights

You have the right to:

Opt out of communications at any time

Request correction of any inaccurate or incomplete information

Request that we stop contacting you

Request deletion of your information (where legally permitted)

To exercise any of these rights, contact us at:

📩 [email protected]
📞 (717) 344-7915

Business Hours: Mon–Fri (PA local time)

6. Cookies & Tracking Technologies

We do not use cookies on our landing pages.

However, our pages use: Facebook Pixel.

Other tracking tools used for:

Retargeting visitors

Advertising optimization

Creating lookalike audiences

These tools do not provide us with your personal data; they help us improve our advertising effectiveness.

You can manage your preferences through Facebook’s privacy settings.

7. Policy Updates

EcoJoule Solar may update this Privacy Policy from time to time. When updates occur, we may notify users via:

Email

Website or landing page updates

Other appropriate communication channels

Continued use of our website after changes indicates acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can reach us at:

EcoJoule Solar
📩 [email protected]
📞 (717) 344-7915

Facebook Page: https://www.facebook.com/ecjlsolar